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The first it made my hair feel soft and pretty after 4 times of using this product my hair was thinning my hair was coming out in clumps, I am so embarrassed

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Wen and uploaded a picture. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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