Bronx, New York
Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
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Product or Service Quality
Value for money

I've been using Wen products for years. In the beginning, I enjoyed the cleansing conditioner.

But then I noticed that as time went on, it made my hair dry and coarse. That's when I noticed everytime I washed my hair, the drain would be covered in hair. I stopped using it for a while and my hairdresser told me that she saw new hair growing. I began to use it again because I had the monthly subscription and have tons of them.

I noticed my hair regressed and got thin and brittle. I will be cancelling my monthly subscription. Now I have to pay a lot of money to my hairdresser so that I can get my hair fixed...

FYI... The other WEN products such as the spray and serums work great.

Product or Service Mentioned: Wen Sweet Almond Mint Conditioner.

Reason of review: Bad quality.

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