Vista, California
5 comments

I had the same trouble as many others. I (1) kept getting charged even though I cancelled and (2) was charged for the FREE vitamins!

Furthermore, cancelling was a horrible chore. I kept trying to cancel and yet I kept getting billed. Their billing and customer service is a TOTAL JOKE! I have talked to my friend about this (she's an attorney) and she has agreed to represent me in a class action lawsuit.

Want to get involved? Email me at wenconsumeratgmail.com. I want to stop this company from doing this to others.

I was very diligent about dealing with this billing issue but feel sorry for people who don't have the means to make this company stop doing this!

Product or Service Mentioned: Wen Hair Care.

Monetary Loss: $49.

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Anonymous
#575804

I think Gunthy Renker needs to take blame for the Wen customer service..I have purchased a few other things represented by them( Liza Gibbons product.)..and it is same process of being in a "club"...

Anonymous
#564259

Thanks so much! Contacting you now! This is great and they deserve to pay the money back!

Anonymous
#564257

Thanks so much! Contacting you now! This is great and they deserve to pay the money back!

Anonymous
#547366

Where are all the responses from your company to the people on this forum who are suffering from hair loss from your Wen product!!

Anonymous
#567160

Based on the number of negative comments regarding "scam" you should prepare for a federal investigation because it's coming.