I ordered wen starter kit, used it once , omg my hair was coming out in clumps, my scalp itched, n sores on it, call to cancle future orders n for my refund, i told the lady i threw it all away, she said my refund will be back on my card in 48hours its been two weeks n still no refund, i call them back inquiring about my refund n now they say i have to send all the products back for a refund.. hummm why didn't the first lady tell me that.. not good coutomer relations
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). lmsmith38 is overall dissatisfied with Wen. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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