Product: Wen Shampoo Clear all filters (175 of 175 reviews match)
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Wen Shampoo Review

Made my hair lifeless, greasy and dull. I gave it the full 3 weeks and could not wait to shampoo my hair. I have very full hair but it feels brittle and weak. A little worried!
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Review
#757507 Review #757507 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality
3.8
Details
I closed my account with Wen in Feb 2015 and thought all was ok,well in Nov 2015 My husbands Checking Account(business account)went into negitive status, We could not figure it out so he made a trip to the bank and found several I mean 12 in all charges from a "Guthy...
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Review
#756167 Review #756167 is a subjective opinion of poster.
Product
Wen Shampoo
Pros
  • Manageability
  • Shiny hair
  • Shine
Cons
  • Deceptive business practices
Reason of review
Poor Customer Service, Being Shoved Off to Other Departments,Not being able to send in My Documents
Loss
$305
Preferred solution
Full refund

Wen Shampoo Review

1.0
Details
Started using Wen shampoo in September 2015 through November 2015. Wen shampoo is the cause of my hair falling out and thinning. I'm bald on the left side of my head starting from my temple to the back of head.
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Review
#755363 Review #755363 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality

Wen Shampoo Review

Wen makes the color come out of my hair. NOT GOOD.
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Review
#754103 Review #754103 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality
I have been using Wen shampoo/conditioner for quite some time now. I have also experienced intense scalp itching and have returned some of the product to QVC in exchange for a different fragrance. I believed it was that particular fragrance; however, I continued to...
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Review
#753175 Review #753175 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality
Loss
$250
Preferred solution
Let the company propose a solution
Tags
  • hairShampoo
I have been using WEN exclusively for the past 5-6 years and am totally shocked to learn about the lawsuit and the hair loss issues. If the claims are true, then I'd better stop using the product immediately. My wavy hair has been the softest and cleanest, but yes I...
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Review
#752703 Review #752703 is a subjective opinion of poster.
Product
Wen Shampoo
I have been using this product for a long time and have started to notice that I was shedding a lot more hair and it was coming out more when I washed it. I would find a lot of hair in my comb. I have very thick hair so didn't think much of it at the time. Now I'm...
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Review
#752625 Review #752625 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality

Wen Shampoo Review

1.0
Details
I was using Wen Shampoo and no other shampoo for 2 months. My hair started to fall out in large amounts. There is also a lot of breakage in my hair around my face. I stopped using Wen because of this about 2 months ago and I am not losing anymore hair, but my hair is still much thinner and broken then before. Had to go to extension because if thinness. My hair stylist can testify to this.
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Review
#752545 Review #752545 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality
Wen - Massive hair loss!
Wen - Massive hair loss!
Wen - Massive hair loss!
Wen - Massive hair loss!
Wen - Massive hair loss!
Wen - Massive hair loss!
Wen - Massive hair loss!
After receiving Wen as a gift, I was very intrigued and excited about getting this awesome new item, that was suppose to ease the frizz and make your hair more silky and beautiful. My hair was to my hips, very thick and frizzy. I have used so many hair care products...
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Review
#752492 Review #752492 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality
I was always known for gorgeous hair. Have 3 daughters and 2 grand daughters with abundant hair. Ever since I started this product my hair gradually started to fall thin out and never grows. Makes me sad. Now I have to keep it very short it is so thin. Thanks alot Chaz...
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1 comment
GuthyRenkerHelp
#1099348

Hello, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. -WEN Customer Care

Review
#751988 Review #751988 is a subjective opinion of poster.
Product
Wen Shampoo
Reason of review
Bad quality