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Product or Service Quality

I used Wen about a year ago directly from the company.i bought the shampoo & a few styling products. I used them for a couple of months & like others my hair was coming out in clumps & I had severe breakage.

Went to my Dr.

who ran multiple tests to no avail. It wasn't a vitamin deficancy & nothing showed up.

My hair has not returned to it's normal volume or shine.

It's very dull with breakage & hair loss. Hope the damage isn't permanent .

This person wrote the review because of not as described of wen hair care from Wen. Reviewer claimed that he or she wants Wen to offer any options to resolve the issue.

The most disappointing in user's experience was did not work as promised and hair loss after using wen. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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