Wen misrepresented products & billing practices
Wen products are great!Their customer service dept.
SUCKS. Contacted CS 4 different times & got 4 different stories.My billing issues were never resolved after many attempts to speak to a supervisor or manager. Reps were rude, condescending & down right nasty. Needless to say I contacted Consumer Affairs & they are investigating the company concerning false advertising, misrepresentation, & inappropriate billing practices.
I suggest everyone do the same.
I was a customer service supervisor for 13 yrs.& if one of my reps ever treated a customer with such blatant disrespect as I received I would fire them on the spot without hesitation.