The only reason I'm posting this here is so people won't be fooled by all the negativity here. Before using this product I came across this but decided to give it a try anyway since my hair was so damaged from styling and a thyroid condition.
As with all products this may work for some and not for others, I've tried so many other expensive products and was never happy. I've used wen for several months without giving up on it and following directions and my hair feels so soft and looks so shiny and healthy. As for it looking greasy or dirty, that only happens if you don't use enough or don't rinse right, this was my main concern at first but my hair looks and feels so clean. I have ordered through the infomercial company and cancelled because I decided to buy from QVC and had no problem whatsoever, the service was friendly but I like buying from QVC.
Sorry for all the bad experiences but the company you all order from is not directly from Chaz Dean, for that you need to go to www.chazdean.com, so please stop criticizing him, we're all adults and know that if you had a bad experience it isn't his fault it could just be a rude employee like there are many rude people everywhere. Hope this helps someone before making a decision.
Product or Service Mentioned: Wen Hair Care.