I ordered their $30 one month supply online. The next month a surprise package arrived in the mail. They sent me a 3 month supply that I didn't order. When I called customer service, I was told that I was automatically set up for an 'auto renewal' service where they automatically resend you a 3 month supply every 3 months. I insisted I did not want this product. They said to return for a refund I would have to pay my own shipping back AND because I am Canadian, there would be additional fees to their holding company that processes Canadian orders. I decided to not bother shipping it back as I would get no where near the full refund anyways. MISTAKE.
Over a 4 month period, my credit card has been debited over $150. The charges are always a different amount (making it harder for ppl to cancel the charges). What I thought would cost me $30 has cost me $150.
The shampoo itself is OK if used in small portions as a leave in conditioner. It however does not work well as a regular shampoo as it left my hair very greasy and unkept looking. All the other products I don't even use. Definitely not worth $150!!!
Review about: Wen Conditioner.