I bought Wen after seeing the infomercial on tv. The first time I used Wen my hair became very dry and straw like.
I continued to use it thinking that the more i used it the better the result would be in time. After 3 weeks of using Wen everyday my hair became progressively worse. When I contacted customer support they were very rude and the refund process took a very long time. After cancelling the service I noticed that I was still being charged for the product.
I contacted Wen again and after waiting another 3 weeks for them to contact me back I was finally able to cancel the service completely.
It took a very long time to get my hair back to normal after using Wen. I will never order another product from Guthy Ranker and Chaz Dean again.
Product or Service Mentioned: Wen Hair Care.