Fort Smith, Arkansas
Not resolved
1.0
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1 comment

I cancelled my auto delivery in January. To my surprise wen sent another shipment in March.

I refused the order and wen still charged my credit card AND I have never received credit on my order from January

After canceling auto ship delivery in January and refusing the order they have turned me over to a collection agency when I requested my credit card to dispute the charges.

I feel said I am on a gerbil wheel spinning around and around.

If you would like to try their terrible product let me know I will sell you what I have for half of what they are charging

Reason of review: Problems with payment.

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GuthyRenkerHelp
#1041265

Hello, Our team is here to help. Please email our Corporate Escalation Team at CustomerRelations@guthy-renker.com with the information that you provided to us in your post so that we can look into this and offer further assistance.

Thank you. –WEN Customer Care