Fort Smith, Arkansas
Not resolved
Price Affordability
Product or Service Quality
Value for money
1 comment

I cancelled my auto delivery in January. To my surprise wen sent another shipment in March.

I refused the order and wen still charged my credit card AND I have never received credit on my order from January

After canceling auto ship delivery in January and refusing the order they have turned me over to a collection agency when I requested my credit card to dispute the charges.

I feel said I am on a gerbil wheel spinning around and around.

If you would like to try their terrible product let me know I will sell you what I have for half of what they are charging

Reason of review: Problems with payment.

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Hello, Our team is here to help. Please email our Corporate Escalation Team at with the information that you provided to us in your post so that we can look into this and offer further assistance.

Thank you. –WEN Customer Care