I signed up with Wen to receive their conditioning cleanser and received many more products that I didn't use or like. I called them and they said to send back the unwanted products and they would credit my account.
I also cancelled the monthly charges and deliveries to just call when needed to avoid all this. I packed up many (12) products they had sent and charged me for and returned them.I then received a letter from a credit agency that said that I owe 29.95. I called Wen back and they said that I would not be credited for the products returned because the cleansing conditioner was not included. I wanted the cleansing conditioner and had paid much for for it(by paying for the other items that I didn't want or order.
If they had credited my account, I would have continued to buy Wen but will not do business with a company that is cheating and taking advantage of monthly payments from clients. BAD BUSINESS and ETHICS.
Review about: Wen Conditioner.
Monetary Loss: $75.