I returned the original product because I didn't like the texture nor the smell, and they credited my acct. I then canceled the product and about a week later they sent another package, which I returned to sender unopened.
They haven't refunded my money yet even tho it has been a month since the return. I have contacted them by email several times and they appear to ignore me.
I don't know what else to do. I am very disappointed that they don't stand by their guarantee and also that they sent the package when I alerady canceled
Review about: Wen Hair Care.
Monetary Loss: $29.