My daughter purchased Wen hair products. The first shipment was incorrect for her hair.

The second shipment was also incorrect. I had to pay for the return of one of those at a cost of $9.00. She finally got the right product for her hair and it was horrible. It was like washing your hair with conditioner.

My daughter then changed the shipment schedule to every 12 weeks and they sent 2 more boxes which customer service told me I would have to pay to have them shipped back.

I was also told to insure the packages, otherwise they couldn't confirm my return shipment was received by them. I have now paid $27.00 for hair care products which my daughter didn't use.

Review about: Wen Conditioner.

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