I purchased WEN Hair products. I wanted to try them because they said all hair types can use them.
I tried them for 30 days and my hair started to come out and my scalp was very dry and itchy.
I had to go to a dermatologist. He said not to use the product anymore. I called the company and returned
the products. I want a refund. The company said you returned the products later than 60 days.
I said "you are guilty of false advertisement, because your products do not work on all types of hair as
you stated in your ads.
I am African American and they do not work on my hair, so I would like to have my money refunded.
The customer service person said they usually send a different type of hair cleanser to minority clients."
She asked me if I would like to try it, and I said okay.
i tried the special product for minority hair and it did the same thing to my hair and scalp: made it dry and itchy.
I just want my $69 dollars returned.