Seabrook, New Hampshire
Not resolved
1.5
Details
Customer service
Staff
0 comments

I developed a red, itchy, scaly rash on my face and red painful bumps on my head within a two days of using this product. I immediately called the company and asked to return the product.

I had to call about five times since each time the only option was to leave a message for the resolution person to call me back. I finally demanded my refund via email and called again. The rep took down a full history and gave me a full refund.

It took about four weeks for the rash to clear up. This company should disclose this problem to potential customers!!!!!!!

Product or Service Mentioned: Wen Hair Care.

Reason of review: Bad quality.

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