Naperville, Illinois
Not resolved
2.1
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

Lost lots of hair cld to cancel they sent more, changed products to over the counter, hair stopped falling out.

Product or Service Mentioned: Wen Hair Care.

Reason of review: Bad quality.

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GuthyRenkerHelp
#1103016

Hello- Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. -WEN Customer Care