Wen - Hair Care Review from Cumberland Center, Maine
Ordered online during infomercial uding a virtual credit card number for a 30 day supply.Got a message in red on screen that order could not be processed, check my billing info and try again later.
Tried again later, same message. But the order DID go through THREE times without credit authorization! Now I need to call and straighten out, but know it will be nightmarish. Oh, and the 30 day supply automatically renews but that isn't at all clear on the website!
Now don't want it at all because, as an avid webshopper i feel the website is sneaky and trandaction faulty.Virtual account numbers can only be authorized one time.
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Wen. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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