Black River Falls, Wisconsin
Not resolved
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
1 comment

After using Wen hair products for months, I noticed I had a receding hairline on both sides. My hair became very thin and flat.

I've canceled Wen 3 TIMES.

They are still deducting money from my bank! DO NOT PURCHASE THIS PRODUCT!!!

Product or Service Mentioned: Wen Hair Care.

Reason of review: Bad quality.

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GuthyRenkerHelp
#1107216

Hello, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist.

Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.