Fell for the money back guarantee business, it's been over two months now and I finally received most of my credits back to my credit card. The product was horrible, when I called to cancel, the "customer service" rep tried to talk me into trying the other version of their product, the one that I had received wasn't the correct one for short hair.

Nothing was mentioned in the commercials about the product a short hair. They kept charging my account, different amounts too. Told that it would take 6+ weeks to process my return and of course they will keep charging my credit card and if I cancelled my card information, there wouldn't be anywhere to credit...

What a joke of a product, what a joke for customer service, what a joke all around. Will certainly spread the word-wish I could put this review on their website.

Review about: Wen Hair Care.

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