I tried the product by selecting it on Ebay. A month, July 2011, I ordered the trial package , but told them to not send future shipments.
After using the product consistently, I was getting a build up of oil and hairspray that the "shampoo & Conditioner" wasn't removing. I went back to my regular shampoo, it took three washings before my hair felt clean. In Feb. 2012 I received a package from Wen.
I didn't open it, just returned it to the post office, they marked it refused.
I checked and found out they charged my credit card $69.99. I called today to find out what the status is, they never took my name just kept saying it would take 6 to 8 weeks to process.
Product or Service Mentioned: Wen Shampoo.