First of all, let me say I'm not affiliated with Wen Hair. I'm just a Mom.
I had bought Wen through EBay to just try and then saw the sight of complaints. I decided since I had already purchased the product, that I would go ahead and try it. Then post here yeah or nay. I've been using the complete system of Sweet Almond Mint for a month and have had nothing but positive results.
My hair is thin, wavy curly and was fried. It felt like straw. That's how brittle it was from using OTC products. Now after a month, it has a sheen to it and it is not falling out anymore.
So for now unless something changes with my hair that is negative with the product I'm going to continue using it. I didn't opt to go directly through the Wen website because I didn't want to be debited from my bank account every-month. So I can get the product on my terms. I've seen the commercials and read the fine print and it does say you will receive a 90 day shipment debited for a specific price.
So my advice to every-one is always read, read, read the fine print before you buy. Most of these companies that advertise on TV are set up that way to debit your bank account. That's why I suggest going to EBay and buying from some-one who sells the product from their store. Then try the product and judge it for yourself the products worth.
Don't take the negative or positive posts. You got a brain and a mind of your own. You be the judge.
I hope this adds a positive and not a negative to the complaints. :
Product or Service Mentioned: Wen Hair Care.