Hi everyone i ordered when 3 weeks ago was really looking forward to use it, But little to my knowledge it was to my detriment that i used this product, I have long naturally curly hair which is down to my bottom, I used the product correctly and when brushing my hair with my paddle brush it notted up like chewing gum and my Â£15 br...ush snapped. so i bought another brush and tried again so thats several times i have used it i have lost lots of hair due to the chewing gum affect.
I called wen directly to ask about returning the product and explained my situation and they were no help in anyway never even offered to pay my P&P why should i pay when i have had to go and replace my hair brush and buy new shampoo. All the customer service advisor said was my manager has curly hair and hers is lovely.
Well im not the advisors manager im me and it looks like also i may have to have my hair cut which im not happy about. As anyone else had a bad reaction or is it just me!!!!!