I have severely, dry, heat damaged, coarse, curly, frizzy, unruly hair. I have flat ironed my hair 2x a week, every week since I was 13, I am 24 now.
After two uses with Wen, my frizzes are barely noticeable and very manageable in its natural curly state. When I wanted to wear my hair curly,after I rinsed I got out of the shower and administered the conditioner to my hair while looking in the mirror (so I could see what I was doing) I used the 10 pumps at the crown, 10 and the nape, and 10 on either side of my head. I combed it through and then I put my hair in a plastic cap and let it sit for 15-25 min then washed it out till the water ran clear (this takes a while). I combed my hair again and I added 2 pumps as a leave-in.
I diffused my roots heavily and the rest of my hair lightly, then I let it air dry. When I straighten my hair, its shiny, bouncy and healthy. I followed the same procedure as when I wanted to wear my natural hair, except I did NOT use any as a leave-in, I put in a heat protector and blow dried my hair. My hair is not weighed down, waxy, oily or greasy.
My hair looks great!!! I love Wen!!! Please note I am a mixed girl (black and filipina). I haven't ordered it, so I have not had to deal with the customer service.
This product was a gift. I use the Almond Mint Conditioner, which isn't the recommended type for my hair, so I was skeptical. The Fig is, but I love the Almond Mint quite a bit and I don't know if I want to switch.
Everyone's hair is different, so you may not get the results you want. I do recommend putting in on while looking in the mirror, and you MUST use the amount of pumps they tell you too....there's a reason for it.
Review about: Wen Conditioner.
Monetary Loss: $50.