Camas, Washington
Not resolved
3 comments

There is a reason why Guthy-Renker products are all only available through them - they are SHADY!They have poor customer service.

They hang up on customers ALL THE TIME when they don't have a customer. When they tell you they will send something free, DONOT BELIEVE THEM. They overcharge your CREDIT CARD all the time, threaten to send you to collections etc. Their Wen haircare is decent but guess what it's so not worth the price and the hassle of maintaining their online service.

There are other similar products out there. Let's support good businesses and not such shady money-hungry business that are using the "natural" fashion to extort money.

Of all the companies I have ever worked with THEY ARE THE WORST.LET US NOT SUPPORT SUCH BUSINESSES WHO THRIVE ON EXTORTION AND LIVE ONLY FOR PROFIT.

Monetary Loss: $99.

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Anonymous
Los Angeles, California, United States #592573

There is a reason why Guthy-Renker products are all only available through them - they are SHADY!They have poor customer service.

What does that statement even mean? All only Guthy-Renker Products are available through Wen? - Not true.

All Wen products are all only available through Guthy-Renker? - not true.

Sounds like a customer who had a bad experience and is spewing discontented statements that are not accurate.

Anonymous
Clover, South Carolina, United States #586568

If you buy the Wen hair care products from QVC you have no customer service problems. It is the exact product, minus the poor customer service.

Anonymous
to Anonymous Natick, Massachusetts, United States #588780

Side note-you can get the same product at Sephora (in store and on-line) and they have FANTASTIC customer service.

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