Product: Wen Conditioner Clear all filters (216 of 216 reviews match)
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Wen - Conditioner Review from Philadelphia, Pennsylvania

1.0
Details
About 1year ago,I brought wen 613 from qvc seem to work well,then I ordered a gallon a few months ago and my hair has been just falling out by the grap.I have short patches of hair all over my head,I did'ent know what was wrong ( I had long hair) I had my hair cut on Saturday,because it was looking so bad,short patches all over and wen is the only thing that I use in my hair,I have 3/4 gallon left!!!!!
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Review
#752176 Review #752176 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality

Wen Conditioner Review

Since i have been using Wen i have lost so much hair and my hair dresser has recommended i go see a dermatologist because my hair is severly thinning now!!! I'm digustedvin what this product has done to my hair and has closed some of my hair follicles.. i will be contacting an attorney because of this..
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Review
#752110 Review #752110 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality
1.0
Details
I purchased the Wen "fall apple spice" cleansing conditioner last year after it was featured on QVC. I ordered the large 32 fl. oz. bottle. During the time that I used it I noticed that I had an increase of hair fall out. I also got little bumps all over my scalp. ...
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1 comment
Anonymous
#1245181

After about 6 mos or so I got the bumps. I stopped using a few mos later after thinking it might be from Wen.

I had gone to docs & dermatologists. Final conclusion was in layman's terms clogged hair follicles. Almost 2 yrs later,no new bumps,but still have some sores & about 12-17 sores/scars left on my head.

I also lost so much more hair because of it. Wish I would've stopped using it earlier.

Review
#752002 Review #752002 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality
Loss
$65
Preferred solution
Let the company propose a solution
After my hair loss, i sent a letter along with the product back and some of my hair, in the letter i told the company to stop having vivica fox to stop lying for them because it do not work on black people hair. And that also goes for Holly Robertson peete.
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2 comments
GuthyRenkerHelp
#1099351

Hello- Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. -WEN Customer Care

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Review
#751925 Review #751925 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality
Hello, i sent a letter last summer about my hair falling out, i even talked to someone over the phone i didnt get im sorry or anything. The lady i talked with she was grilling me like in was on trial. Im an african american i've always had really long hair all my life...
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1 comment
GuthyRenkerHelp
#1099352

Hello, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. -WEN Customer Care

Review
#751859 Review #751859 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality
1.8
Details

Update by user Dec 15, 2015

Apologise for the typos...

Original review posted by user Dec 15, 2015

About two months ago I cancelled Wen by Chaz Dean Almond conditioner. First time I started using the product was in 2013 cancelled after 6-9mo due to scalp dryness, also got a lil expensive. Now in December 2015 and still loosing hair after I...
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Review
#751820 Review #751820 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Recall product asap
Wen - I also had hair loss!
Wen - I also had hair loss!
Wen - I also had hair loss!
I started using Wen about 1yr. ago and I had so much hair falling out of my head that a literally had clumps I had to pull out of the drain every time I showered. Thank God I have thick hair or had thick hair, so you can't tell. I had even called Wen customer service...
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Review
#751543 Review #751543 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
I lost a lot of beautiful hairand I won't be able to get it back
1.0
Details
My mom gave me Wen's Cleansing Conditioner last summer. It made my hair look like I had rubbed cooking oil all over it - not at all the "clean" feeling described. After a few days of use, I started noticing stands of my hair falling out but I didn't put two & two...
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1 comment
GuthyRenkerHelp
#1074036

Hello, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. –WEN Customer Care

Review
#743625 Review #743625 is a subjective opinion of poster.
Product
Wen Conditioner
Cons
  • That i lost my hair
Reason of review
Bad quality
Loss of hair along with very dry hair
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1 comment
Anonymous
#1074431

I ORDERED THE PRODUCT ONE NIGHT WATCHING tv WHEN THE INFOMERCIAL CAME ON. WHAT A MISTAKE, AT FIRST I THOUGHT THIS IS GREAT, THAN CAME THE SCALP SORES AND HAIR LOSS.

I CALLED BECAUSE I SUDDENLY RECEIVE A BILL. I PAID IN FULL WHEN I ORDERED AND ASKED SEVERAL TIMES TO MAKE SURE. THE *** HOLES THAT WORK FOR THIS COMPANY BEAT AROUND THE BUSH UNTIL YOU REALIZE IT IS EASIER TO PAY THAN ARGUE.

SUDDENLY I RECEIVE 3 BOXES AND A STATEMENT THAT SAYS I WILL PAY THREE TIMES X3 $39.95. I WILL PAY IT WHEN THAT *** RETURNS MY SCALP TO THE HEALTHY SCALPH I HAD BEFORE AND WHEN MY HAIR LOSS HAS RECOVERED IF EVER AND I AM PAID WHAT I HAVE PAID TO THIS WORTHLESS AWFUL PRODUCT.

Review
#741776 Review #741776 is a subjective opinion of poster.
Product
Wen Conditioner
Reason of review
Bad quality

Update by user Dec 20, 2015

As of 12/19/15 NO, my issue has not been resolved! I'm not even anticipating a "resolution." WEN doesn't care about dissatisfied customers, only their bottom line, PROFITS!!!

I wish everyone who uses this junk would STOP BUYING IT AND PUT WEN OUT OF BUSINESS!!! NOW...

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4 comments
Anonymous
#1067365

I just left comment, email me at thewiltshires68@aol.com. Thank you!!

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Review
#737418 Review #737418 is a subjective opinion of poster.
Product
Wen Conditioner
Cons
  • Feel of my hair
  • Loss of hair
Reason of review
Bad quality
Loss
$32
Preferred solution
Full refund