Yonkers, New York
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
1 comment

I have ordered about a year or little less the 2 large size bottles of Wen cleasning conditioner and the 6/13 product. My hair stated reacting differently to both products.

Flat, itchy and I noticed my scalp was incrusted with white dandruff. I began to see loss of hair also.

I started alternating with regular shampoo. It got better, as long as I didnt use Wen.

So how the heck do I get my money back?

Product or Service Mentioned: Wen Cleansing Conditioner.

Reason of review: Bad quality.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hello, Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more.

Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist. Of course, if you have concerns about your use of the product, we encourage you to stop using it for the time being so that we can make sure your questions or concerns are addressed.

Thank you. -WEN Customer Care