Safety Harbor, Florida
Not resolved
Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
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Over two years ago I bought and used Wen products. After 30 days I noticed hair thinning of my hair in front where the part is.

I called and cancelled my subscription and explained why. They told me they hadn't had any other complaints of that. I had to start wearing my hair parted to one side now because of the permanent loss if hair. I also explained to them that if you don't wash out every little area that their product touched became very itchy. Trust me when I say to make sure to rinse your back off and all other areas.

Thank you,

Geri Schwartz

Product or Service Mentioned: Wen Cleansing Conditioner.

Reason of review: Bad quality.

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