I have a daughter, 19y/o now..who had been struggling with the results of a teenager straightening then curling her hair. My mother-in-law purchased Wen to help repair tye damage.
We had several bottles of Wen hair products so I decided to try it. I only used it 1-2 times per week & always like a shampoo. Wash with 3-4 pumps then rinse immediately and thoroughly..It wash a about 2 months in I realized my hair was coming out(more than the normal average hair loss). About a week later my hair was coming out by my fingures full.
I can remember sitting in the shower crying as my daughter washed my hair cuz I couldn't stand feeling that feeling and seeing all the hair between my fingures.
Shortly, after 3 months I had already picked out a wig. How can Chaz Dean still stand behind "his" product and allow people (of all ages..kids) use this hair product and, in sound mind, sleep at night?
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Wen. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Wen.
Check out the best and the worst companies in Cosmetics and Personal Care category for more informed decision or compare Wen to other companies on our site.