Dallas, Texas
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Customer service
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I used Wen Sweet Almond Mint Cleansing Conditioner and Re-moist Leave in conditioner exclusively for 5 years and loved it. I didn't notice the hair-loss at first because the product plumps your hair up and I actually liked using the product.

I did have itchy scalp but not major bald spots or infections so I didn't think much about it, even after hearing about the initial law suit against Wen. But now the over all hair loss is so significant I can't ignore it and quit the product 2 weeks ago.

I finally canceled my auto ship with Guthy Renker and complained when I called to cancel. I have lost over 1/3 of my hair at age 39 and I have no other medical conditions.

Product or Service Mentioned: Wen Sweet Almond Mint Conditioner.

Reason of review: hair loss.

Preferred solution: Full refund.

Wen Pros: Smell and feel of product.

Wen Cons: Hair loss.

  • hair loss
  • Wen Problems
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