I used Wen Sweet Almond Mint Cleansing Conditioner and Re-moist Leave in conditioner exclusively for 5 years and loved it. I didn't notice the hair-loss at first because the product plumps your hair up and I actually liked using the product.
I did have itchy scalp but not major bald spots or infections so I didn't think much about it, even after hearing about the initial law suit against Wen. But now the over all hair loss is so significant I can't ignore it and quit the product 2 weeks ago.
I finally canceled my auto ship with Guthy Renker and complained when I called to cancel. I have lost over 1/3 of my hair at age 39 and I have no other medical conditions.
Product or Service Mentioned: Wen Sweet Almond Mint Conditioner.
Reason of review: hair loss.
Preferred solution: Full refund.
Wen Pros: Smell and feel of product.
Wen Cons: Hair loss.