Manufacturer: Wen Category: Conditioners Clear all filters (60 of 60 reviews match)
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However that is a Guthy-Renker issue not Wen, and it took my finally forwarding my correspondence with GR to every and anyone I could find associated with GR and Chaz Dean before it did stop. My last contact finally did invite me to call them to talk about the hair...
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Wen Cleansing Conditioner
#1078027
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Wen - Hair loss, itchiness, baldness
I first purchased WEN by Chaz Dean cleansing conditioner in Sephora in 2014. I liked the idea of cleaning my hair without using a regular shampoo and harsh chemicals. WEN’s cream made my hair feel smooth and moisturized. After a few weeks, though, I noticed that my...
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1.2
Wen
Product
Wen Cleansing Conditioner
I didn't like
  • Arrogant attitude on the phone
  • Baldness
  • Refused to refund money
#974407
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I thought I was giving my hair a superior product, I could not have been more wrong.My hair fell out and I can see my pink scalp everywhere! I used to have thick curly unruly hair, and now I have a thin mess! It has been a year, and no regrowth. This is seriously...
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Product
Wen Cleansing Conditioner
#950115
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Wen Cleansing Conditioner Review

#947462
1.8
Details
I have used Wen since last year..and i noticed severe hair thinning and hair loss.. Until now..i still have thin hair..even after stopping the use of the product! Very disappointed
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Wen Cleansing Conditioner Review

#885099
Used WEN after steady use, I had extreme hair loss. I am a hairdresser of 30 + yrs. Never thought this would be the result of so called natural silfate free shampoo/cleanser. I also have permanent hair loss at my hair line. $$ comp. will not rectify this, I could just cry for all women who had the same thing happen.
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Wen Cleansing Conditioner Review

#852264
1.5
Details
Bad and nothing to back it up or warn people.. That's no way to treat consumers! I have to say I thought I was going through this alone. My hair is thinning handfuls of hair every time I touch it or brush I fear it! My hair was thick Gorgeous and strong. Now what?
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Wen - Simple Review #1460530188
Wen - Simple Review #1460530188
Wen - Simple Review #1460530188
1/3

Wen Cleansing Conditioner Review

#828843
I WANT MY SELF ESTEEM BACK. I DON'T WANT TO GO OUT IN PUBLIC BECAUSE OF PEOPLE STARING AT ME!! IT'S EMBARRASSING! Placed with this is my hair an before after. And a photo of what cane out my head tonight while washing it.
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I started using Wen and about after 4-6 months I started noticing that I was losing hair. I did not think much about it until a friend said something to me. I mean I was losing brushes full and I don't have that much to lose. I stopped using it and after a little...
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2.1
Wen
Product
Wen Cleansing Conditioner
I didn't like
  • Lost my hair
#948003
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Having spent some time trying to figure out why I was experiencing hair loss, I was mortified to find lots of complaints on line regarding Wen products and hair loss. I was fortunate to have had a very healthy thick head of hair. I am now anxious and distressed at how...
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Anonymous
Anonymous

I know exactly how you feel

Wen
Product
Wen Cleansing Conditioner
I didn't like
  • Loss of my hair
#899523
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I bought a kit while in usa last year.I have started to use the cleanser only over last few weeks 3 times) I have noticed a thinning and breaking of my hair around the hairline which is quite alarming. I will stop using it straight away now that I have become aware...
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2.6
Product
Wen Cleansing Conditioner
I didn't like
  • Loss of hair
#896657
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Over two years ago I bought and used Wen products. After 30 days I noticed hair thinning of my hair in front where the part is. I called and cancelled my subscription and explained why. They told me they hadn't had any other complaints of that. I had to start wearing...
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3.1
Product
Wen Cleansing Conditioner
#890040
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I am horrified over the number of women who have experienced the SAME symptoms of hair loss and bald spots after using Wen like I have! I have always had thin, fine hair. Never "problem" hair, just fine and thin. I started using Wen because of its claim of being...
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2.5
Wen
Product
Wen Cleansing Conditioner
I liked
  • Thought of silky hair
I didn't like
  • Hair loss and bald spots
#877084
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Oh, my God!!! Where have I been??? I have used "Wen" for years and gradually noticed much hair loss, but never thought of WEN as the culprit b/c I thought it was a symptom of age and/or a mini stroke I had had. Then, several years ago, my sister noticed a bald spot at...
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1.0
Product
Wen Cleansing Conditioner
I didn't like
  • Bald spot
  • Hair loss
  • Hair loss and bald spot
#822831
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I started using Wen thinking it was good for my hair and natural without chemicals. I was not sure why the drain in the shower was filling with hair but after I stopped using Wen I saw less and less. I could not control the hair loss. It was in the shower everywhere I...
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GuthyRenkerHelp

Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more. Please contact the t...

1.0
Product
Wen Cleansing Conditioner
I didn't like
  • Hair falling our from the root
#819051
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