Product: Wen Cleansing Conditioner Clear all filters (60 of 60 reviews match)
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However that is a Guthy-Renker issue not Wen, and it took my finally forwarding my correspondence with GR to every and anyone I could find associated with GR and Chaz Dean before it did stop. My last contact finally did invite me to call them to talk about the hair...
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Review
#1078027 Review #1078027 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
hair restoration
1.2
Details
Wen - Hair loss, itchiness, baldness
I first purchased WEN by Chaz Dean cleansing conditioner in Sephora in 2014. I liked the idea of cleaning my hair without using a regular shampoo and harsh chemicals. WEN’s cream made my hair feel smooth and moisturized. After a few weeks, though, I noticed that my...
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1 comment
nomadwww
#1742032

Hormones? What else did you use to style?

Why didn’t you go to the Doctor? Do you really expect people to believe this?

Review
#974407 Review #974407 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Cons
  • Arrogant attitude on the phone
  • Itchy scalp
  • Severe hair loss
Reason of review
health hazard
Loss
$500
Preferred solution
Full refund
Tags
  • wenhaircare shampoo rip off
  • WEN Customer Service Review
  • Wen Cleansing Conditioners
  • Wen Hair Loss
  • Wen Hair Destruction
I thought I was giving my hair a superior product, I could not have been more wrong.My hair fell out and I can see my pink scalp everywhere! I used to have thick curly unruly hair, and now I have a thin mess! It has been a year, and no regrowth. This is seriously...
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1 comment
nomadwww
#1742033

The product cost less than most and it was not your problem. If you hairdresser could not direct you to a Dr.

or mention hair loss meds for women like they have for men they should not be used. Even a good Barber would tell you to stop everything, including color and go to the Dr..

Review
#950115 Review #950115 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Reason of review
Bad quality
2.1
Details
I started using Wen and about after 4-6 months I started noticing that I was losing hair. I did not think much about it until a friend said something to me. I mean I was losing brushes full and I don't have that much to lose. I stopped using it and after a little...
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Review
#948003 Review #948003 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Cons
  • Lost my hair
Reason of review
Bad quality
1.8
Details
I have used Wen since last year..and i noticed severe hair thinning and hair loss.. Until now..i still have thin hair..even after stopping the use of the product! Very disappointed.
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1 comment
Anonymous
#1492532

I honestly can’t believe all the reviews I’m reading by you idiots. The problem is that your hair not the product.

You think you’re still having hair problems long time after using it?

Shame on all of you for being in denial about your bad hair and blaming wen!!! What is wrong with u

Review
#947462 Review #947462 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Reason of review
Bad quality
Having spent some time trying to figure out why I was experiencing hair loss, I was mortified to find lots of complaints on line regarding Wen products and hair loss. I was fortunate to have had a very healthy thick head of hair. I am now anxious and distressed at how...
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1 comment
Anonymous
#1198667

I know exactly how you feel

Review
#899523 Review #899523 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Cons
  • Loss of my hair
Reason of review
Hair loss
Preferred solution
Further research need on this product
2.6
Details
I bought a kit while in usa last year.I have started to use the cleanser only over last few weeks 3 times) I have noticed a thinning and breaking of my hair around the hairline which is quite alarming. I will stop using it straight away now that I have become aware...
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Review
#896657 Review #896657 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Cons
  • Loss of hair
Reason of review
hair damaged
Loss
$40
Preferred solution
plus costs to repair my hair
Tags
  • chaz
  • Hair Cleansing Conditione
  • hair loss
3.1
Details
Over two years ago I bought and used Wen products. After 30 days I noticed hair thinning of my hair in front where the part is. I called and cancelled my subscription and explained why. They told me they hadn't had any other complaints of that. I had to start wearing...
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Review
#890040 Review #890040 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Reason of review
Bad quality

Wen Cleansing Conditioner Review

Used WEN after steady use, I had extreme hair loss. I am a hairdresser of 30 + yrs. Never thought this would be the result of so called natural silfate free shampoo/cleanser. I also have permanent hair loss at my hair line. $$ comp. will not rectify this, I could just cry for all women who had the same thing happen.
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Review
#885099 Review #885099 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Reason of review
Bad quality

Contact Wen Customer Service

Mailing Address:
100, N Sepulveda Blvd
El Segundo, CA 90245-4331
USA
Phone:
(888) 414-3565
All Wen Contacts
2.5
Details
I am horrified over the number of women who have experienced the SAME symptoms of hair loss and bald spots after using Wen like I have! I have always had thin, fine hair. Never "problem" hair, just fine and thin. I started using Wen because of its claim of being...
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Review
#877084 Review #877084 is a subjective opinion of poster.
Product
Wen Cleansing Conditioner
Pros
  • Thought of silky hair
Cons
  • Hair loss and bald spots
Reason of review
Bad quality
Loss
$200
Preferred solution
Let the company propose a solution