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Ordered Wen Product in May 2011, called in June 2011 to cancel as i did not want automatic shipment as you can get way better deal on QVC.Well 6 months later get a box in mail and my credit card charged for $97.84 (orig shipment charge was $9.99).

I called and told them i had cancelled 6/4/11 @ 11:30 am and had spoken to Shane.

You would figure that would be enough but it is my responsibility to send product back, wait 4-6 weeks for refund on my credit card, in mean time they have $97.84 of my money.This is such a scam, i have proof i cancelled and over 6 months later they bill me and send more product.

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