Wen - Charge Review from Chicago, Illinois
I tried WEN through the introductory offer, it works alright, kept my hair moisturizer.Well when I went to check my bank account, I saw a charge for $34.99, and I called right away, first it took for ever to find a number for customer service, so I just called the order number.
The lady I spoke with had a heavy middle eastern accent, I tried to explain to her, that I clicked the one time payment box, not the monthly billing. Then she tried to say that in the agreement states they can charge your acct, because you are on a trial, I was like no, I clicked the one time payment box! Then proceeded to tell her, why do you have two options stating, one time payment, and monthly billing. I just checked out then, I realized they are not going to change their policy, it's deceitful "Hollywood" behavior!
So make sure you read the fine print, and double check your bank acct!I will definitely, not recommend this company, to anyone!!