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I began using WEN from in September, 2014. I used it until April, 2016.

Starting in December, I began to notice extreme hair loss and scalp irritation which I attributed to stress or thyroid. After all of my medical tests coming back negative and stopping WEN in April of this year, my hair loss has stopped however I am left with 50% of the volume of my hair, extreme thinning thorough my entire scalp and bald patches in the back of my head.

The company refuses to admit fault and have only offered me a refund. I have had no success other than receiving a small refund from the company.

This person wrote the review because of "hair loss" of wen hair care from Wen and attached photo s. Reviewer claimed that he or she wants Wen to offer any options to resolve the issue.

The most disappointing in user's experience was severe hair loss, deceptive marketing practice and unhelpful customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Oh god that'll explain the bald patch that's recently appeared & snapped hair? I actually love this product my hair feels so soft aft usin but recently my head has been really irritated & itchy then little tufts of hair appeared then the bald spot!

So I stopped usin it to see if my scalp calmed down. Not goin to wait any longer! So glad I read this.

Thanks! It's now in the bin where it's Gona stay!


There is a law firm in Los Angeles that is representing consumers who have had hair loss and other damages from this product. Esensten Law (310) 273-3090

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