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I purchased Wen for the $29.95 special. I bought 2.

I could see and feel the difference immediately!

My hair was so silky and shiny! I loved it.

I wash my hair only twice a week, because it is dry.

I stated seeing hair loss and I have a lot of hair.

Ironically, I was talking to a friend and forget how the subject came up, but she mentioned her hair loss with Wen and the light bulb went on!

I called WEN and was issued a full refund, but no remedy.

I am really sad and disappointed , that will not have the silky, shiny

hair, but glad that I found out.

I guess that the proverb is true.........If it's too good to be true.....

This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $59. The author is overall dissatisfied with Wen. The most disappointing about wen hair care from Wen was hair loss , but reviewer liked silky shiny hair. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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