Bullard, Texas
Not resolved
Customer service
Price Affordability
Product or Service Quality
Value for money

They gave me two accounts and I sent both of them back to find out that I have been charge for another two accounts and they just keep getting my money and have been calling for the last week trying to get my money back. I wish I never got it.

It doesn't work and its expensive and they don't give your money back at all plus they don't send you your shipments. I am thinking about getting a lawyer so if you are as pissed as I am then you can comment on this post and we can sue their *** off.

Product or Service Mentioned: Wen Hair Care.

Reason of review: Poor customer service.

Monetary Loss: $272.

Preferred solution: Full refund.

Wen Cons: Automatic replacements, Thinning hair.

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Yes !! ME too, Wen has ruined my hair and I developed dandruff that I NEVER EVER had before !!

All of my life I have remained dandruff free...what is this all about ? dandruff is a bacteria, right ? This product has made my hair very dry and my hair matts, weird. I kept using it thinking that it just couldnt be the product.

Constant problem of dry hair with dandruff. It has been over a month now after canceling wen and finally I am back to normal, huh,...I thought I was the only one to experience


Please take one final step and fill out this form: http://www.wen.com/lp/cet so that one of our Corporate Customer Service Escalation Team members can assist you directly.


I tried that but yall don't do anything but tell me to call and they don't solve my problem. I should not have to pay anything more for the stuff I sent back.

Its not my fault yall haven't deleted my accounts in the 5 months. I want my money back.


I tried that changing my debit card but they still get my money u have to change ur account.


I'm with you, this week I'm going to my bank to change my Visa Debit card so they can't rip me off any longer, I suggest we get all the people who like us are angry bombard their social media with bad reviews, especially regarding their rip off scheme!


now they want me to call the number again to get the *** address that an "live chat" cant give me. I am pissed off I want my 271.00 back they owe me. yet they want me to pay another 65.00 to be even but why should I pay for it when I have cancelled my account!!