Big scam alert!! I ordered one kit via the web ordering system. Was very careful to ensure I only ordered 1 trial kit & did not sign up for repeat orders. Confirmation email indicated only 1 kit and had nothing about receiving repeat orders.
Tried the product. Hair was dry & brittle after using only 3 days. It didn't start out that way.
To my surprise a second package arrived today. Customer service completely unhelpful. According to them I ordered the repeat service. I did not. I can send the package back at my cost - of course.
Ordering product via the web is set-up to scam you and send repeat orders.
Don't buy - not at all what is advertized either in product quality or customer service.