Wen by Chaz Dean illegally charged my credit card for products I did not request. I initially purchased Wen products and then decided I wasn't pleased enough to make any further purchases.
I called to cancel the order with no problem. I then recieved another shipment even though I had cancelled. I called to CANCEL AGAIN. They assured me it was their mistake and they would not send any further shipments and my Visa would be credited.
This has not happened to date. I ave called, I have written, I am ready to contact the state's Attorney General to inform of this type of business practice. I am also going to find the street address and email address of the Corporate office and attempt to rectify the situation in that manner.
Obviously this is a scam, reputable businesses do not operate in this manner.