I too am over Wen I ordered the product and it did not work for my hair, so only used two times. I tried calling to cancel and got the run around.
Well they charged my credit card and when I called to stop the charge my cc company put Wen representative on the line. Wen stated they already shipped the next order but I have not recieved nor do I want it. They told me I had to call yet again and get an authorization number! Long story short I instructed my cc company not to authorize any charges from this company.
To say I am an unsatisfied customer is putting it mildly.
When I do recieve the product I will promptly return it. Hopefully this will be the end of it.
Review about: Wen Shampoo.
Monetary Loss: $46.