I too am over Wen I ordered the product and it did not work for my hair, so only used two times.I tried calling to cancel and got the run around.
Well they charged my credit card and when I called to stop the charge my cc company put Wen representative on the line. Wen stated they already shipped the next order but I have not recieved nor do I want it. They told me I had to call yet again and get an authorization number! Long story short I instructed my cc company not to authorize any charges from this company.
To say I am an unsatisfied customer is putting it mildly.
When I do recieve the product I will promptly return it.Hopefully this will be the end of it.
Review about: Wen Shampoo.
Monetary Loss: $46.