Enterprise, Alabama
Not resolved
Customer service
Product or Service Quality
Value for money

My hair fell out and broke. They won't take back my product for refund because it is past the specified days for return.

I was on automatic delivery and have a lot of the product i never even opened returned. Need some feedback from others if they returned any of their supplies. I spent a lot of money on Rogain for Women after this tragedy and continue to have difficulty getting it to grow back.

Initially I did not know my hair loss was from this product and spent an additional 240 dollars on blood work at the OBGYN thinking it was a hormonal issue.

Product or Service Mentioned: Wen Hair Care.

Reason of review: Warranty issue.

Monetary Loss: $1200.

Preferred solution: Full refund.

Wen Cons: Hair loss.

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