Coral Springs, Florida
Not resolved
the products are not what they say< I started loosing my hair after I shampoo twice. then called customer service for return and they wrre plain rude, Then after I said via email I did't want any products they mailed to me anyways,and now I have to pay the reurn shipping!~~~ This is a a very well marketed scam!
I am not sure if the people on the infomercials are paid for thse but they real actresses because no hair dose taht change excelpt with teh help of a stylist. So do not be fooled like I have !

Product or Service Mentioned: Wen Shampoo.

Monetary Loss: $30.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

This product does not deliver what it advertises. In August 2011, I placed my order but I was never told there are two formulas nor was I told that they would be sending me automatic shipment thereafter.

I was so excited to try the product but that turned into disappointment. Day 1, my hair was greasy hours after shampooing but I continued to use it hoping it would get better. Soon after, I noticed it was taking longer to blow dry my hair and if I added product to my hair, it became instantly greasy. After 3 weeks, I called to return it, the operator offered me the other formula but I really did want to take the risk with a product that did not deliver what it promised.

I was then told that my refund would take 4-6 weeks even though they were able to post the debit instantly when purchasing they need a month and a half to “process” a refund. That sounds very inefficient to me! To my surprise, I received another package mid-September, even though I had called on September 1st to cancel my order. Long story short, it is October 4, 2011 and I still haven’t received a refund.

Learn from my mistake.

DO NOT believe this infomercial. Spread the word to family, friends, co-workers.


my wife had a similar setuation. no need to proof read Jbaugh. if you cant understand her then you have to be dumb


they answer right away to sell you the stuff- but when asked if the product has an almond or mint smell the woman isn't sure if she can smell the mint but uses it on all in her family- I call another woman and after deciding it has more mint smell I ask about when I need to cancle by if I don't like it - she doesn't know and says I'll have to call customer service - I said okay i'll do that now- she "put me through" and I've been on hold listening to music for 20 minutes at 3:45 am - Nice!


you should proofread before hitting send. cannot understand what it is you are trying to communicate.