I received a second order and was charged $33.94. I did not order this product a second time because it is not working for me.
I was told I would receive a return merchandise label, which I have not and that was a week and a half ago. Also I did not give anyone permission to deduct $33.94 from my credit card. My customer # is 6131230 My order # is 12507426. My telephone # 302-678-1615.
Please give me some satisfaction.
Ruby Geeter-Holmes 514 Weaver De. Dover, De.
19901. 8/9/15 I am very unhappy with your product as well as your customer service.
This person wrote the review because of poor customer service of wen hair care product from Wen. Reviewer claimed that he or she lost $34 and wants Wen to issue a full refund.
The most disappointing in user's experience was customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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