I have been using Wen for abput one year now and am very pleased. I am 52 years pold and my hair had begun to dry out and get frissy.
My hair is tinted and I blow dry it and use a curling iron on it almost evert day. I also swim a lot. I had tried other products, and although they may have temporarily soothed it until the nest washing, they did not really solve the problem. Wen haircare did.
I did leave it on longer than it called for - normally at least 20 min. with a shower cap over it, then rinse it very well with cool water. After a while, I did start to use a clarifying shampoo once a week - as to eliminate any bulid up - and to keep my hair from going limp. I do think that with ANY shampoo/conditioner or even face moisturizer - that after so long you do need to change up the routine.
Your body needs different nutrients and is bound to need a change of pace. I am atually at that place with Wen right now - but in a few months, I plan on returning to use it. I have had no problems with their shipping/ordering process either. I did change from ordering it every 3 mo.
to every 4. No problem. ANd for the moment have cancelled my shipment altogether (again - just for a few months) and have experienced no problems with that either.
I guess everyone is different but, I like Wen. I have given some to my daughter, and she likes it, too.
Product or Service Mentioned: Wen Shampoo.