Wen - Rude and insulting representatives
I ordered Wen 10 days ago and still have not received my product.I called and was told by "Connie" that maybe I reached my limit on my credit card?
Not the case. I told her I wanted to cancel my order and she said I couldn't. I asked to speak to a supervisor. After being on hold 5 minutes "Melissa" came on.
She assured me there was not a problem with my credit card and my order had shipped."Connie" was rude and insulting.If the quality of the reps is the same as the quality of the product I'm in trouble.
Review about: Rude Customer Service.
Review #469504 is a subjective opinion of a user.