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Pissed Consumer Interviews ?

My daughter lost 100% of her hair from Wen 2.5 years ago. We are talking instant hair loss on contact on subsequent usage. 3 times, rinsed into her bath. 1st time hair loss noticed during brushing and combing over the following week, 2nd time was only used from the neck down to detangle, last time, instant loss of nearly all remaining hair. She is still dealing with the effects of this product 2.5 years later. She is still missing 1/3 of her hair, and sometimes new growth falls out soon after growing in. She does not have an auto-immune condition. No, we didn't use "too much", we used very little. (they tell you to use far too much product) nor did we leave it in long For those trolls wanting "proof", please see the video link of excerpts from the Senate HELP committee discussing Wen, and my girly. Also including a link to my daughter telling her story and showing her current condition. Hoping to make a shorter one when I have time. Class action settlement is at www.wenclasssettlement.com due in just 8 days from today! Wen has no equal in the number of complaints received, and they routinely lie to customers who call to avoid taking complaints, sometimes even selling them more products! Jeffrey Alan Deane you should be ashamed of yourself, as well as everyone you've hired that lies for you.
I have been using the product for seven years on my natural black hair. Started it when my hair was just pass my shoulders now it is near my waist. My hair is very coarse and frizzy (4b). Just to clarify I only use their cleansing conditioner and I do not apply heat...
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Anonymous
Anonymous

Please don't use this on your precious daughter! My little girl had 100% hair loss from just a few uses. You might get another bottle and then lose hair. It's not worth the...

4.0
I liked
  • Feel of my hair and manageability
#990933
Reply to reviews
WEN Hair Cleanser - hair loss and scalp, body, and face rashes
Around 2011 I started using WEN hair cleanser because their advertising made me believe it was gentle on hair and did not contain soap and damaging chemicals. I liked it so much I bought it by the gallon and since I have short hair, it lasted a long time. Unfortunately...
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Anonymous
Anonymous

There is a Class Action against WEN for scalp sores and hair loss - thanks for your comment.

Anonymous
Anonymous

This is grounds for a lawsuit. You should sue Wen.

I didn't like
  • Its damages to my physical health and mental wellbeing
#990254
Reply to reviews
thought I was doing something good really for myself makes the hair feel nice and is easy to use ...used over 2 years and noticed more hair on shower...my husband even replied as I forgot to clean the trap once "do you have any hair left"....so I retraced my hair...
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Berena
Anonymous

I started using Wen products in 2012. I have naturally curly hair and it's fairly long. I started noticing hair loss when I would brush it or after shampooing. It started t...

I liked
  • Smell and feel of product
I didn't like
  • Losing my hair and too frizzy
#983642
Reply to reviews
Several years back, I ordered the Wen hair care products. A few weeks in to the products i noticed my hair was falling out. I would find huge knots of my hair in the lint trap in the dryer, in the shower drain and in my hair brushes. When i would run my fingers through...
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1.0
#983558
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Short Review on December 31, 2016

Love it.been using for 2 years
#982994
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Most people do not realize that soap as we know it came from the American Indians which do not use it every day. I makes sence if you are using a conditioner as shampoo and only use one product and you are not rincing it completly rinceing it completly that you are...
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nomadwww
nomadwww

You really shoud say who you are or was your child taken from you due to your illness?

Anonymous
Anonymous

What does this have to do with Wen? This toxic product caused my daughter total hair loss in two uses. I never imagined a "gentle" hair product could cause hair loss, so it wa...

3.0
#980607
Reply to reviews

I have used Wen for many years and never had a problem until about a year ago when my scalp began feeling like I had sunburn. It go worse and worse to the point that my entire head was actually sore. It did not occur to me that the Wen could be the cause because I had...
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nomadwww
nomadwww

You like it so much because why? Was it the lumps? Did an Attorney tell you it would be easy money? First thing in common sence is to check to see if you are having a reaction...

#975190
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Wen - Hair loss, itchiness, baldness
I first purchased WEN by Chaz Dean cleansing conditioner in Sephora in 2014. I liked the idea of cleaning my hair without using a regular shampoo and harsh chemicals. WEN’s cream made my hair feel smooth and moisturized. After a few weeks, though, I noticed that my...
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1.2
I didn't like
  • Refused to refund money
  • Itchy scalp
  • Baldness
#974407
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Wen Sweet Almond Mint Conditioner Review

I used it for 5 years then all of a sudden it seemed like they changed the formula as my hair broke off at the crown and I have gobs of hair come out when I did not have that before with wen. I'm 65 so my hair is dry anyways and doesn't need shampooing that often so I really lived this stuff until this last spring then major disaster. I'm so upset.
#961428
Reply to reviews
I thought I was giving my hair a superior product, I could not have been more wrong. My hair fell out and I can see my pink scalp everywhere! I used to have thick curly unruly hair, and now I have a thin mess! It has been a year, and no regrowth. This is seriously...
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#950115
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