Most helpful reviews first
Pissed Consumer Interviews ?
My daughter lost 100% of her hair from Wen 2.5 years ago. We are talking instant hair loss on contact on subsequent usage. 3 times, rinsed into her bath. 1st time hair loss noticed during brushing and combing over the following week, 2nd time was only used from the neck down to detangle, last time, instant loss of nearly all remaining hair. She is still dealing with the effects of this product 2.5 years later. She is still missing 1/3 of her hair, and sometimes new growth falls out soon after growing in. She does not have an auto-immune condition. No, we didn't use "too much", we used very little. (they tell you to use far too much product) nor did we leave it in long For those trolls wanting "proof", please see the video link of excerpts from the Senate HELP committee discussing Wen, and my girly. Also including a link to my daughter telling her story and showing her current condition. Hoping to make a shorter one when I have time. Class action settlement is at www.wenclasssettlement.com due in just 8 days from today! Wen has no equal in the number of complaints received, and they routinely lie to customers who call to avoid taking complaints, sometimes even selling them more products! Jeffrey Alan Deane you should be ashamed of yourself, as well as everyone you've hired that lies for you.
Has anyone tried using this Wen Poduct & what do you think about it? From a black person point of view; I have tried it and it leaves your hair soft but without the balm its very dry and frizy. The styling cream leaves it dry and very hard. So please respond,would like...Read more
Company wrote 0 private or public responses to the review from May 12, 2011.
I was a professional model with beautiful long natural hair. After using this product my scalp and face broke out in boils and my hair fell out in chunks. This shampoo destroyed my life. I wish there was a way to make them pay for what they did to me. If anyone has any...Read more
Company wrote 0 public responses to the review from Oct 05, 2014.
I am an 18 year old girl with long, wavy, brown hair (can be seen in the picture). My hair tends to get a little frizzy but nothing to hard to manage, however when I saw the TV advertisement for WEN hair-care I was extremely excited to try it. After the first wash my...Read more
Company wrote 0 private or public responses to the review from Aug 08, 2014.
My 10 year old daughter, who lost her hair from Wen Cleansing Conditioner, granted permission to share this photo in hopes of preventing others from using Wen and having the same catastrophic results. Do your research and don't buy this product. She was given it by...Read more
Company wrote 0 public responses to the review from Mar 08, 2015.
I didn't like
- Hair loss
I used this on my daughter, and she lost significant amount of hair after the first time, after that, when I used it as a detangler, her hair slipped right off her head. (When I used her regular shampoo, this did not happen, only when I used the Wen) In two weeks she...Read more
Company wrote 0 private or public responses to the review from Feb 15, 2015.
I started using WEN about six months ago. At first I was skeptical, but after using it for a week I fell in love with the product and how it made my hair lay.. My hair no longer looked dried out, it had a bounce and shine. I had been using WEN for five months when I...Read more
Company wrote 0 public responses to the review from Feb 25, 2015.
Wen is a rip off. I used it once and it worked great, but the second time not so good. I figured I would try it one more time and my hair felt dirty and stiff. I did send it back, but it can take up to 4 weeks for them to return your money. In the mean time I recieved...Read more
Company wrote 0 public responses to the review from Jan 23, 2012.
I started using Wen and it seemed to be working okay at first. Then, about a month after using it I noticed little by little my hair started falling out. It kept getting worse and worse. It was especially bad in the shower where I would lose handfuls of hair. People,...Read more
Company wrote 0 public responses to the review from Dec 12, 2014.
Okay here's the deal. I love WEN hair system but the company is a rip off. I have used this product for a little over a year and will continue to use it on my entire families hair. That includes my 2 girls and my husband but I won't be purchasing it directly from WEN....Read more
Company wrote 0 private or public responses to the review from Jul 30, 2014.
Wen - It made my hair fall out
Used it 4 times and stopped it as soon as I noticed my hair was falling out. Thanks for ruining my hair I’ve worked so hard on for years. Now I hav to change my color and pray some of it will stay in my damn scalp... and hopefully grow back. You guys are seriously messed up people.
Company wrote 0 public responses to the review from Jul 29.
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