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Hi, I used it once and loved how my hair texture was enhanced. But soon after started having an itchy scalp. A day or two went by so washed it again but with my regular shampoo and STILL have itchy scalp almost a week later. I will NOT be using WEN AGAIN! I am praying...
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1.0
I liked
  • How bouncy my hair was after use
I didn't like
  • How itchy my scalp has been for a week so far
#1263321
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I think Wen was singled out by some hair dresser with their own product line. How could it be on the market for so long without any problems and all of a sudden common sence goes out the window and there are all these victims that lost half their hair in one washing...
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4.5
I liked
  • Can take damaged hair and put add life back into it
I didn't like
  • People are using it for scapegoat
#1221343
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Wen - My hair fell out & is tangled mess. My scalp is dry & itchy

My hair is dry & itchy. It continues to fallout when I shampoo it. It is one big tangled mess and is very dry.
3.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1206551
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Wen - Cheated and very upset
I used Wen hair care products by Guthe- Renker and Chaz Dean. I lost all my hair and have scalp sores and product build up. My hair is so damaged and thin and I have a lot of bald patches. My hair will never grow back in. I used to have beautiful thick hair. There have...
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2.4
I liked
  • Delivery good
I didn't like
  • Being cheated
#1174241
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I tired wen hair products and was not impressed. Mostly because I suffer from dandruff and these products made it worse. My hair also fell more. They have a sixty day policy to return. I called to return and the rep said that she could not refund me for the product...
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#1135904
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Wen - My head itches a lot and I have bumps on my scalp

I used it when I was little and when I ran out I keepped getting bumps and my head would itch a lot but my mother and I thought it was just that my scalp was dry but till this day my head still itches
#1123041
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I first ordered the wen original kit with the almond mint conditioner and 4 other items, and the products actually burned my scalp and my hair came out like wen I went through chemo. I called customer service and they instantly gave me my money back and made a claim. 3...
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1.3
#1122779
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I have an order that contains a variety of your products. I have had these products for months. The problem is reading the uses for each product.....tiny black writing on a splotchy, dark background. It takes reading glasses, bright light, and a lighted magnifying...
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3.3
#1114978
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I tried the trial set and didn't care for it. That's just me, didn't think the company was bad just wasn't good for my hair, what is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return...
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1.3
#1075547
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Began with WEN. After three months it started falling out. After seven months it was all gone. I mean ALL gone. Still waiting for regrowth after two years and six months. Foolish to,believe his claims that "it's the safest thing you can use". Lawsuit still going on. Be...
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#1071936
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