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I purchased the Wen product and enjoyed how soft my hair felt. After a couple of uses I started noticing some hair loss in the shower. This was unusual for me to loss hair so I started paying careful attention. As weeks passed the hair loss increased. At this point, I...
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1 comment
GuthyRenkerHelp
#1136515

Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more. Please contact the team here: http://www.wen.com/lp/cet with the information provided to us in your post so that they can assist.

Review
#819661 Review #819661 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
I liked the results for about the first year. I couldnt imagine ever using anything else ever again. Then my hair started to thin out. Strands everywhere. I thought it was age. Menopause. Hormones or something. My head was itchy. I dont do anything to my hair but wash...
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Review
#816112 Review #816112 is a subjective opinion of poster.
Reason of review
Bad quality

Wen Conditioner Review

5.0
Details
Pomegranate Wen cleansing/ conditioning products are awesome. A friend of mine bought me Wen products love them. I have very thick and course hair I am over joyed how it cleanses , conditions , and detangles. I will continue to use Wen products .
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Review
#789493 Review #789493 is a subjective opinion of poster.
Reason of review
Good quality

Wen Hair Care Review

Really bad breakage and I have a ton of hair but the strands are on thin side. Thankfully backed off from it in time to recover. Don't want to bash it but please use with care
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Review
#784059 Review #784059 is a subjective opinion of poster.
Reason of review
Bad quality
I started using Wen cucumber melon conditioner about a month ago. Two weeks in I began noticing how much hair I was losing in the shower. I normally lose some hair, but I was beginning to pull out handfuls of knotted hair every time I showered and used Wen. I...
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Review
#781314 Review #781314 is a subjective opinion of poster.
Reason of review
Bad quality
Uses Wen as directed, hair felt fine in shower, after drying hair I was left with dull, flat oily hair with lots of hair loss in shower drain. Stopped using Wen and am hoping my hair comes back to pre Wen use. Will not be buying Wen again and will tell others how...
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2 comments
Anonymous
#1085762

Wen also made my hair fall out. I took about 6 months for it to stop.

Only used it twice!! Also made my head itch like crazy.

Had to take benadryl for that. After a year and a half my hair is back in pre-wen condition....

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Review
#760198 Review #760198 is a subjective opinion of poster.
Reason of review
Bad quality

Wen Hair Care Review

My hair dried out n started to thin out that u can see top of my scalp since my hair was fine it really looks thin.i was on my 3rd one n got one left plus the open one.i sure wont use it .so would u like to buy back
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Review
#755312 Review #755312 is a subjective opinion of poster.
Reason of review
Bad quality
2.0
Details
I Started using wen about two years ago,the six therteen.Everything was going well with the product,I started using differentkinds of Wen Fig, sweet almond mint,bamboo.Once I started to mix them I noticed my hair was thinning and combing out in long strands.It has...
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Review
#753770 Review #753770 is a subjective opinion of poster.
Reason of review
Bad quality

Wen in Easton, Pennsylvania - HAIR LOSS

I HAVE BEEN USING WEN PRODUCTS FOR A COUPLE OF YEARS AND THE HAIR LOSS CONTINUES. ESPECIALLY WHEN I WASH, A LOT OF HAIR IS IN TUB AND SHOWER. THAN WHEN I COMB HAIR OF JUST PUT MY FINGERS THRU MY HAIR IT COMES OUT IN MY HANDS. I AM ON A DIABETIC PILL AND MY DOCTOR SAID HAIR LOSS IS NOT FROM THAT MEDICATION. I AM STOPPING USING YOUR PRODUCT AND WOULD LIKE TO SEND ALL I HAVE LEFT BACK TO YOU AND BE REIMBURSED FULLY FOR THE REMAINING BOTTLES, AND THE PARTIALLY FULL BOTTLE.....TY
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Review
#753499 Review #753499 is a subjective opinion of poster.
Cons
  • Hair loss
  • Automaticly adding orders
Reason of review
a lot of hair loss
Preferred solution
Full refund
Tags
  • wenhaircare shampoo rip off
  • Hair Care Products

Contact Wen Customer Service

Mailing Address:
100, N Sepulveda Blvd
El Segundo, CA 90245-4331
USA
Phone:
(888) 414-3565
All Wen Contacts
1.0
Details
Cancelled my subscription because the only difference i saw in my hair was breakage. Used the product for over a month and now have a lot of broken off hairs. Terrible!!
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1 comment
Anonymous
#1079462

I was actually relieved to see this class action lawsuit against WEN because I have been trying to figure out what is causing my formerly thick hair to fall out. I stopped using the product this morning as soon as I saw this. I only hope that the hair loss will not continue now that I no longer use WEN.

Review
#752296 Review #752296 is a subjective opinion of poster.
Reason of review
Bad quality