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I could not use this shampoo with almond mint because it was burning my scalp so much that it was sizzling even after my hair was dry. I don't put anything else in my long hair other than my shampoo and the matching conditioner. After using Wen products I was losing my...
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Company wrote 0 public responses to the review from Apr 04, 2016.
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GuthyRenkerHelp

Our team is here to help. We take our customers’ experiences with our products very seriously and our Corporate Escalation Team would like to learn more. Please contact the t...

#822953
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I purchased this product for my son as a Christmas gift. He is very particular about his hair. I wish I had known about the potential side effects of this product and I would love to know why it is being sold in Canada when tow of the ingredients are on the no no list...
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Company wrote 0 private or public responses to the review from Jan 18, 2016.
Anonymous
Anonymous

Well, Wen has not responded to me even when I phoned them directly. I was put on hold the first time I called and no one came back on the line. The second time I called, I was...

1.0
I didn't like
  • Disgusting
  • No warning labels
  • No list of potential side affects
#772849
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Wen Hair Care Review

I live in Toronto Ontario i bought this product @ the Showcase As Seen On TV store My hair is limp & lifeless & I was Hoping it would help. It didn't & im very disappointed Wish I could get my money back
Company wrote 0 public responses to the review from Jan 03, 2016.
#763107
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Wen Cleansing Conditioner Review

Makes your hair fall out in clumps. Do not use!
Company wrote 0 public responses to the review from Dec 16, 2015.
1.3
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Product or Service Quality
Value for money
#752445
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Send the boxes back. and be sure to get a tracking number from the post office or courier. Then call their customer service: 1-800-728-1103 and patiently listen thru the voice stuff and say "billing question" when prompted. Be sure to have your records (Wen and charge...
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Company wrote 0 public responses to the review from Nov 04, 2015.
#729090
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My sister used it. my friend used it. We all stopped using it after a few treatments. Just BS. I have asked about it to all my friends, after I spent my money, and they had the same experience. Nothing magical bout it. I am just angry I fell for it. I simply stopped...
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Company wrote 0 public responses to the review from Jul 13, 2015.
Anonymous
Anonymous

New to Wen I have read & looked through many,many complaints about this product.my very close friend just received her Wen product a price of $19.95 +free shipping. A one-...

GuthyRenkerHelp
GuthyRenkerHelp

Hello – We are here to help. WEN offers a 60-day money back guarantee (less shipping & handling) so you can try the products and if for some reason you're unsatisfied, ret...

Brockville,Ontario
#665434
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Wen Hair Care Product Review

I bought the Wen Hair Care System I liken this product, the cleanser to the tube of conditioning creme that you can purchase at a drugstore. Cleanser smells like herbals on blast. After a couple of uses,my hair was limper than before I used it. Went back to a salon based shampoo. I now use Wen to shave my legs with. My legs feel great afterwards.
Company wrote 0 public responses to the review from Jul 11, 2015.
#664393
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I ordered a sampler kit from WEN last year under the assumption that it was a one-time order. However, it was unknown to myself that it was actually a subscription service I was signing up for at an outrageous around $50/month for a package that came every three...
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Company wrote 0 public responses to the review from Jul 06, 2015.
Anonymous
Anonymous

The problem is GuthyRenker! I never order any product from an infomercial if it's from (informercial says trusted GunthyRenker..that's just laughable) them. I also learned thi...

Anonymous
Anonymous

Thank you and to all the other mishaps that I just read about, I also waste a lot of Money on these gimmicks. I wish their was some law to protect buyers from false advertis...

#661734
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they faulse advertize there product ,saying you only have to pay $29.00 thats BS i got billed like 3 times for what,you tell me ,im not a happy person with your product,i am going to post your product online to show everyone that is a rip off,and further more i want...
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Company wrote 0 public responses to the review from May 06, 2015.
GuthyRenkerHelp
GuthyRenkerHelp

Hello, Please fill out this contact form: http://www.wen.com/lp/cet so the Corporate Customer Service Escalation Team can offer you direct assistance. Thank you.

GuthyRenkerHelp
GuthyRenkerHelp

Hello, Please contact our Corporate Escalation Team here: http://www.wen.com/lp/cet with the details you provided above so that we can learn more and assist. Thank you.

I didn't like
  • Any of it
#631833
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Hair Care Product Review

My hair is fine and frizzy and after using wen for several mths., my hair has a wee bit less fuzz to it... that's about it it...
Company wrote 0 public responses to the review from Apr 12, 2015.
2.8
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Product or Service Quality
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Website
#621228
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