State: New York Product: Wen Hair Care Clear all filters (36 of 627 reviews match)
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Wen Hair Care Review

My hair fell out a lot. It's very soft & manageable but a lot shorter. Bye bye Wen.
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Review
#823414 Review #823414 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Bad quality

Wen Hair Care Review

1.0
Details
Lost hail still loosing my hair! And no longer using product but still loosing hair!
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Review
#802521 Review #802521 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Bad quality

Wen - Hair Care Review from Sunnyside, New York

Yes...I used wen on my hair and I notice a terrible amount of hair loss I been having..I called them and told them I notice my hair has been falling out since I started using it please don't send any more to my home and I said that you was still charge me and he had me answer some question about my intake them he said that the would waive the fee of my last order...that was I believe in October 00 2015..my hair still falling out
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Review
#775560 Review #775560 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Bad quality

Wen Hair Care Review

Lossing my hair how do i join lawsuit?
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Review
#761739 Review #761739 is a subjective opinion of poster.
Product
Wen Hair Care

Wen Hair Care Review

Please someone contact me i have video of my hair falling out after using product
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Review
#755973 Review #755973 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Bad quality
I used Wen Haircare for several months and as directed on the bottles but it caused my hair to become strawlike, septible to tangling, knots and thin out my hair and scalp became severally dry and cyst on my scalp. Prior to starting Wen my hair was thick, but had a...
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Review
#682244 Review #682244 is a subjective opinion of poster.
Product
Wen Hair Care
Cons
  • Product and the effect to my hair
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Wen in Mount Kisco, New York - Hair Loss and Scalp Sensitivity

Long short: They kept sending the wrong formula. I couldn't find any old correspondence in my email so I looked it up on line. Saw many listings about complaints. I couldn't believe it!!! All this time I thought I was crazy and going through hormonal changes and that's why my hair (once thick and quite full) has become so thin. It's been the Wen all along! Freaked out by the differences in formulas, similar complaints of hair loss and yes, I've had the continuous billing issue with them as well. I'm so disappointed. Now I have hair/scalp issues, spent crazy money on useless product and foolishly recommended it to others in the past. OMG
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4 comments
GuthyRenkerHelp
#967575

Hello- Please contact us here: http://www.wen.com/lp/cet with details of your experience so that we can learn more and be of further assistance. Thank you.

Anonymous
#967246

Who do you get a hold of for the hair loss? Anyone that can help me please sent to email leeann12801@yahoo.com.

GuthyRenkerHelp
#967577
@S***ylee

Hello- If you could please contact our team here: http://www.wen.com/lp/cet so that we can speak with you directly regarding this matter and offer further assistance.

GuthyRenkerHelp
#967092

Hello- Please email us at CorporateEscalationTeam@Guthy-Renker.com with details of your experience so that our Corporate Customer Service Escalation Team can be of further assistance and learn more about your experience. Thank you.

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Review
#616373 Review #616373 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Bad quality

Wen Hair Care Review

I vivian townsend called wen to let them know not to send any more products this was months ago they took it upon themselves to take money from my account when I told them not to and send products to the wrong address would like money returned to my account im very upset
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Review
#602893 Review #602893 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Problems with payment

Wen in Valley Stream, New York - Monthly replenishment, and was not aware of it

1.2
Details
I just received 3 more bottles, and the bill says : this is your replenishment, that I was not aware of....$101 dollars divided in 3 installments. I called them and cancelled an hour ago and still no E-mail confirming the cancellation. Then I read all the reviews and got scare and told my husband to cancel the credit card. I did noticed a lot of hair falling of my head, in the shower and on the floor when I use the hair dryer, also itchy scalp and all over my body, I blamed it on the extreme cold weather, but it looks like it is because of WEN PRODUCTS. I REGRET THE DAY I ORDERED THIS PRODUCT.
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4 comments
Anonymous
#953381

Have you filed a complaint with the FDA about the hair loss? They need to have as many complaints as possible to get this off the market! Call the FDA at 888-723-3366 or you can file a complaint on the website as well at https://www.accessdata.fda.gov/scripts/medwatch/

Anonymous
#951068

All you had to do was read it & it clearly says that you will receive in 30 days a 90 day supply for $101 & every 3 months after.

The hair loss scares me though. Don't think I'll try it then

ccrasto
#951125
@Stella8

Thanks Stella, yes my mistake at the beginning, I wouldn't mine at all the replenishment if the product really works..but it did not, I received the confirmation E-mail just yesterday. I started to use regular shampoos from over the counter.

GuthyRenkerHelp
#950734

Hello, We would like to speak with you directly and offer further assistance. Our Corporate Customer Service Escalation Team is standing by to learn more about your experience.

If you could please contact them here: http://www.wen.com/lp/cet, someone will be in touch with you shortly once the form is received. Thank you.

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Review
#599977 Review #599977 is a subjective opinion of poster.
Product
Wen Hair Care
Cons
  • Deceptive marketing practice
  • Automatic replacements
  • Hair loss
Reason of review
Bad quality
Loss
$101
Preferred solution
DO NOT SEND ME ANY MORE REPLENISHMENTS

Contact Wen Customer Service

Mailing Address:
100, N Sepulveda Blvd
El Segundo, CA 90245-4331
USA
Phone:
(888) 414-3565
All Wen Contacts

Wen in New York, New York - Glad I Took Time To Read Reviews

I am a 72-year-old woman with super-super-super-fine, super-super-super-dry bodiless hair that becomes brittle from frequent washing and generally can't hold a style for very long. In New York City's hot, humid summers, the hair sometimes looks like bear fur. Because of uncontrolled glaucoma in my left eye, I've been experiencing hair loss which is probably caused by one of the many medications that my ophthalmologist has prescribed. ("Take it or go blind," she smilingly tells me.) This has made my naturally thinnish hair even thinner. So, when I saw all the Wen commercials on TV, I thought that maybe a change of hair care products would help improve things a little. "What could I lose," I thought. "After all, it's only a bottle of shampoo/conditioner." BUT, after reading all the many, many reviews that indicated hair loss probably resulting from use of Wen, I feel that I've been saved from making a grave mistake. NO WEN FOR ME!!! Thank you to everyone who enlightened me on this subject. All I need is yet another thing contributing to further hair loss!
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1 comment
Anonymous
#941557

Hi! I understand that Jamaican Black Castor Oil promotes hair growth & moisturizes.

A good brand to use is Sunny Isle; the darker, the better. It can be found at some Sallys, Rite Aid or online.

It is even safe to use on eyebrows. Hope this helps!

Review
#590058 Review #590058 is a subjective opinion of poster.
Product
Wen Hair Care
Reason of review
Not as described/ advertised